Healthcare Reputation Management

Does The Good Reputation You Have In Real Life Show That Way Online?

Make Sure You’re Making a Good First Impression Online With Healthcare Reputation Management

healthcare reputation management

Healthcare reputation management is what you do to manage your reputation online. Your current patients already know, like, and trust you. They tell friends and family about you. 

What about potential patients? When they search for you what do they see? New positive reviews or a few old reviews? An accurate description of what you do or different descriptions on Google vs. Yelp vs. Zocdoc? Any pictures of your office? Your staff? Can they get accurate driving directions? An accurate phone number? Office hours? 

What does Google see? Google needs to trust you to show you in search results. Google looks at reviews, your practice description, photos and videos, and other information to decide how high to show you in search results. When a person searches for your services, Google looks everywhere to learn about you and decide how much it trusts you...all in the blink of an eye. More trust means Google will show you higher in search results. If Google trusts a competitors of yours more than you, Google will show them higher in search than you.

Healthcare Reputation Management Service

Our healthcare reputation management service helps you make a good first impression to potential patients and Google. Healthcare reputation management makes sense for practices that are just getting started with online marketing, haven’t updated their online marketing in a few years, get most of their new patients from other professional referral sources, have a smaller budget and want to get started online, or are in a geography without too much competition. With our add-on healthcare marketing services such as video, eNewsletters, social media, pay-per-click advertising, and others, we can tailor your system to your specific needs.


Here’s what our clients who use our healthcare reputation management service say they like about it:

Get results.

Our clients get more patient reviews. They also see that they climb in search results.

easy.

Getting more patient reviews is really easy with this service. So is getting listed in multiple online directories and properly optimizing your Google My Business listing. We work very hard to make sure this is easy for you.

customer support.

The service is easy to use, but every once in a while people need help. Or, you put someone in charge of reviews or keeping your info up to date online, that person left, and you hired someone new. We want you to use the service. We’ll train whoever needs it to make that happen.

hIPAA compliant.

Asking for reviews requires a patient’s email address or cell phone number. That’s ePHI. Make sure you're getting patient reviews in a HIPAA compliant way. Our healthcare reviews management service  is HIPAA compliant. We'll set up a HIPAA compliant relationship with you before we start doing any work together.

Healthcare Reputation Management Packages

All parts of healthcare reputation management are monthly unless otherwise stated.

Header

build

grow

ignite

Patient Reviews

  • Ask for reviews (4 sites)
  • 24/7/365 monitoring (3 sites)
  • 1 hour training and reference guide
  • Ask for reviews (4 sites)
  • 24/7/365 monitoring (6 sites)
  • 1 hour training and reference guide; train new staff
  • Ask for reviews (4 sites)
  • Ask patients in bulk
  • 24/7/365 monitoring (6 sites)
  • 1 hour training and reference guide; train new staff
  • Respond to reviews via centralized dashboard

Google My Business

  • Claim and optimize listings
  • Ongoing maintenance
  • Claim and optimize listings
  • Ongoing maintenance
  • Add new photos (10 at a time)
  • Claim and optimize listings
  • Ongoing maintenance
  • Add new photos (10 at a time)
  • Add new posts (3 at a time)

Directory Listings

20 sites

40 sites

60 sites

HIPAA Compliance

Reporting

  • Patient reviews once/month
  • Patient reviews and Google My Business visibility once/month
  • Patient reviews and Google My Business visibility once/month

Get Started Today

To learn more about our healthcare reputation management service, schedule a complimentary call. Make sure to choose “healthcare reputation management” and put in any specific questions you have. We look forward to talking with you!

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