My guest today is adamant that we must stop pointing the finger at doctors for bad documenting and just help them document correctly the first time. Sound different than the usual? Then keep listening because there’s more where that came from


Ryan O’Hara is with Acclara, a firm that offers a variety of services related to revenue cycle management. An accomplished healthcare executive with a wealth of experience in revenue cycle operations, throughout his career Ryan has demonstrated a deep understanding of the complexities of healthcare financial management and has worked to develop strategies and solutions to drive efficiency, reduce costs, and improve patient outcomes.


In this episode Carl White and Ryan O’Hara discuss:

  • The importance of knowing what you should be paid instead of what you were paid
  • Why coding means quality, not payment and why cash is the outcome, not the goal
  • Accepting the burden of documentation and your EMR as part of the job


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