Staff happiness is important, but staff happiness isn’t only about recognition, like time off, birthday celebrations, or other things you do every once in a while. Want your staff to be happy every day? There is an under-the-radar way to do it, and my guest today will explain it.
Shelly Coheley is the founder of SC Practical Solutions. Shelly’s experience in healthcare spans over 30 years and includes managing multi-million-dollar physician practices, opening practices, merging practices, relocating private practices, and, in one case, opening a new multispecialty practice in a rural community. Shelly utilizes her experience and analytical skills to focus on the regulations to maintain compliance within physician practices, forecast revenue challenges, and expense reduction. Shelly is a Certified National Business Healthcare Consultant, among other accolades.
In this episode Carl White and Shelly Coheley discuss:
- Why birthday and anniversary recognitions, and similar one-off programs don’t lead to staff happiness
- What does lead to sustainable staff happiness
- A client example
Want to be a guest on PracticeCare?
Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.
Connect with Shelly Coheley
https://www.linkedin.com/in/shelly-coheley-chbc-2997a51bb/
Connect with Carl White
Website: http://www.marketvisorygroup.com
Email: whitec@marketvisorygroup.com
Facebook: https://www.facebook.com/marketvisorygroup
YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig
LinkedIn: http://www.linkedin.com/in/healthcaremktg